SquadPod Software Services: We’ve got you covered.
SquadPod Professional Services
The Customer Success team at SquadPod is laser focused on helping your business grow by delivering an exceptional experience throughout the customer life cycle. Starting with our frictionless on boarding journey, we’ll minimize disruption to your everyday priorities and quickly help you provide greater value for your organization through the ability to track outcomes in one insanely easy to use online collaborative workspace platform.
All of our training options heavily emphasize the why of adopting SquadPod’s unified platform. Initially this allows for validation of your use case(s), success characteristics and desired outcomes in advance of pivoting to the tactical or how focus of using SquadPod. From targeted curriculum development to custom tailored execution, our training options aim to exceed your expectations whether we are delivering through our self-service module, live web-based workshops or on-premise workshops!
All customers have access to our quality inbound support team available 24/7 via phone. Additionally, customers are invited to tap into our robust FAQs and Knowledge Base or submit a support request online and Dedicated Customer Success Managers (where applicable) to address any technical issues.
The Customer Success team at SquadPod retroactively engages in outbound communication efforts to provide meaningful value recommendations at regular intervals. As your partner in success, we welcome the opportunity to to tailor our outreach efforts to your preferences including Quarterly Business Reviews, Reward & Recognition programs along with targeted reporting and analytics to effectively report your Return on Investment.
Less is more! If you are ready to get more done with less effort, in less time and for less money, then you need SquadPod! Through our easy and seamless implementation process, we’ll have your team on boarded, communicating and engaged quickly so you can realize your ROI in record time.